Lesstopy
30-Day Satisfaction Guarantee
If you're not satisfied with your first Lesstopy order, we'll refund it.
How it works
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1
Email cs@lesstopy.net within 30 days of delivery with your order number.
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2
Include a photo of the opened product.
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3
We process your refund within 5โ7 business days to your original payment method.
The details
- Applies to your first order only, one unit per customer, household, or shipping address.
- Opened product: no return needed โ a photo is enough. Please dispose of it.
- Unopened units: we'll email you a prepaid return label. Bundle orders are refunded at the single-unit price, with the remaining amount refunded once the unopened units arrive at our warehouse.
- Return label costs are deducted from the refund.
- Shipping charges are not refundable. If your order shipped free, actual shipping costs are deducted.
- Requests outside the 30-day window, repeat orders, and orders placed through third-party sellers are not covered.
- We reserve the right to decline requests that show signs of abuse.
Governed by the laws of Singapore. This guarantee is in addition to your statutory rights.